Communications Admin Intern Fall 2025 (Unpaid)

OUR MISSION: 
Family Reach is a national 501(c)(3) nonprofit dedicated to removing the financial barriers standing between cancer patients and their treatment — such as loss of income, increased out-of-pocket expenses, and socioeconomic factors. When faced with these financial barriers, families have to make impossible decisions like choosing between paying for treatment or basic essentials like housing, food, and transportation. No family should have to choose between their health and their home — and we won’t stop until that’s the reality.

INTERNSHIP OVERVIEW: 
The Communications Admin Intern will support the Communications department with a variety of creative and administrative tasks, including but not limited to file organization, updating fundraising materials, analytics tracking, creating templates and toolkits, documenting process guidelines, and general project support.

The ideal candidate will be studying marketing, communications, business administration, or a related field, is familiar with social media platforms and Google applications (including Google Drive and Google Sheets), and is comfortable building new organization systems from scratch.

The Communications Admin Intern will report to the Content Manager and will have a specific list of projects to complete. The intern will also be expected to provide insight and opinion from time to time on the Family Reach brand, including organizational systems, social media presence, and other topics as needed.

The intern will work 10-20 hours per week from September 2025 to mid-December 2025, though we are flexible and can accommodate academic calendars. The intern should be available for at least a few hours between 9:00 am and 5:00 pm EST, and we will work with the intern to determine a weekly schedule. 

This is an unpaid position; however, we are happy to explore options for accommodating school credit requirements.

KEY RESPONSIBILITIES: 

Organization and Administrative Support

• Organize files and images in Google Drive
• Create a system to record, track, and organize family storytelling materials
• Organize storytelling materials (quotes, photos, videos, etc.) from donors, staff members, and families we support
• Document processes and create written guidelines for recurring projects
• Assist in recording analytics for social media, email marketing, and other marketing channels

Content Creation Support

• Research industry standards and gather inspiration from other organizations
• Research social media algorithm best practices, such as accessibility and hashtags
• Compile a list of cancer influencers for potential collaboration
• Track trending social media topics and suggest ways to incorporate them into our brand voice
• Update existing marketing materials with new data and family stories
• Assist with other content creation projects as needed

QUALIFICATIONS:

• Marketing, communications, business administration, or similar major and/or equivalent experience (portfolio, project example, or work sample is encouraged, but not required)
• Strong communication skills
• Working knowledge of Google Suite and social media platforms
• Ability to learn internal platforms such as WordPress, Confluence, and Salesforce
• Ability to balance large projects and smaller tasks
• Access to a private computer/laptop
• Understands and is passionate about the Family Reach mission
• Graphic design or video editing skills are a plus, but not required

FAMILY REACH VALUES:
Family Reach is inclusive of all racial, ethnic, and cultural minorities; LGBTQIA+ individuals, individuals with disabilities, individuals who are neurodivergent, and individuals from all educational backgrounds. We encourage multiple perspectives and experiences, support a multicultural environment, and are dedicated to building our leadership and staff to reflect these values and the diverse communities we serve.