Do you have at least 3 years of hands-on experience in acute health, emergency, or complex primary care?
We’re looking for Registered Nurses with this background to join our Virtual Health team and support Australians nationwide access the care they need, when they need it the most through the Healthdirect Helpline.
About the Role
As a Virtual Health Clinician, you will provide clear advice and guide callers about whether they should seek urgent medical attention or safely manage their condition at home.
You’ll use your acute or emergency background to:
Conduct comprehensive telephone triage and clinical assessments
Provide accurate health advice across all age groups and clinical presentations
Determine urgency and recommend the most appropriate care pathway
Refer callers to services including GPs, Urgent Care Clinics, or Virtual Emergency Departments
This is a fully remote role, allowing you to work-from-home while continuing to contribute meaningfully to the National healthcare system.
About You
We are seeking Registered Nurses with strong acute, emergency, or complex primary care backgrounds.
To be successful, you must have:
Unrestricted AHPRA registration with a minimum of 3 years’ RN experience
Equivalent of 3 years Full Time of recent (within last 5 years and excluding post grad year) acute, emergency, or complex primary health clinical experience – essential
Demonstrated ability to apply critical thinking and clinical judgment in high-pressure or unpredictable scenarios
Outstanding communication skills – you’ll be supporting diverse populations, including those with mental health concerns, low English proficiency, and limited health literacy
Strong computer literacy and confidence with telehealth platforms and digital tools
A passion for making a difference while working flexibly from home
Residence within Australia
Key Details
Part-time or full-time (minimum 20 hours per week)
Shift options: 2-10 hours
Operational hours: 3pm – 9am, Monday to Saturday
Initial contract: until 30 June 2026
Why Join Us?
Grow your skills in Telehealth - a rapidly expanding area of healthcare delivery
Play a critical role in emergency and urgent health triage
Join a supportive, national team of experienced clinicians with a passion for patient care
Help ease the pressure on Australia’s emergency services by guiding patients to the right care
Flexible, home-based environment – work from anywhere in Australia! All you need is a quiet, private workspace and a reliable internet connection.
Apply Today!!
If you’re looking for a meaningful nursing role that offers flexibility, purpose, and impact, we’d love to hear from you. Applications will be processed and assessed as they are submitted.
For enquiries, please contact:
Andrian Publico
Culture and Performance Support Officer
We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ people, veterans, and people living with disabilities. As a veteran-owned business, we also welcome ADF veterans with relevant clinical experience.
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