Trading Operations Manager

About RockWallet

Rock Solid. Rock Confident.

RockWallet is a financial technology company composed of people who think differently about how digital assets can be managed, accessed, and used.

Our vision is for everyone, everywhere to be able to reimagine prosperity in the digital economy. Our mission is to help you make the most of the opportunities available by building products that empower people to navigate digital asset usage easily, securely, and confidently. Our self-custodial, multicurrency wallet puts you in charge of your digital assets. RockWallet’s app makes it quick and easy to buy, use, store, and swap top cryptocurrencies, all in one place, on your mobile. RockWallet is registered with FinCEN as a Money Service Business. Find out more here at www.rockwallet.com.

Want to join us? We’re expanding our team! If you’re looking for remote work that provides upward mobility in a supportive and friendly environment where innovation thrives, RockWallet is for you!

We are looking for an experienced Trading Operations Manager with expertise in OTC trading, market making, digital assets and retain crypto wallet infrastructure. The ideal candidate will be responsible for managing the operational integrity of our crypto trading desk, wallet and market making operations, ensuring the smooth execution and settlement of trades across centralized and decentralized platforms, OTC desks and Liquidity providers. You will work closely with traders, counterparties, tech, compliance, and finance teams to scale a secure, compliant, and efficient operational framework.

If you’re excited by markets, fast execution, and building systems from the ground up — we want to talk.

This role is remote with a preference for Canada-based applicants in the Eastern Time Zone.

Role Overview

Reporting to the Director of Financial Operations, the Trading Operations Manager will be responsible for the duties and obligations listed below.

Key Responsibilities

• OTC trading Desk: Own the full pre- and post-trade process—capture, confirmation, allocation, settlement across centralized exchanges, OTC, and DeFi protocols. Act as a backup for traders. Report on Pnl and trade data.
• Market Making Operations: Optimize and manage the market making operations and inventory management.
• Wallet Operations: Provide trading and inventory management support for the non-custodial wallet product, including day to day inventory management and allocation. Report on Pnl and trade data.
• Counterparty Coordination: Onboard and manage relationships with institutional trading venues, brokers, liquidity providers, and settlement agents for fiat and crypto assets.
• Reporting & Reconciliation: Ensure accurate trade and position reconciliation across internal systems, exchanges, wallets, and bank accounts; resolve breaks and discrepancies swiftly.
• Regulatory & Risk Oversight: Support AML/KYC operations and regulatory reporting; enforce risk controls and operational compliance.
• System & Process Optimization: Partner with technology teams to automate workflows, improve data quality, and scale operational infrastructure to support increasing trade volumes.
• Team Leadership: Supervise Traders and ops analysts; define KPIs and implement SOPs for a high-performing operations function.
• Client-Focused Execution: Support institutional clients and counterparties with trade settlements, reporting, onboarding, and issue resolution.
• Troubleshoot issues: Provide crypto related support across all products and liaise with the customer support team to resolve any customer issues within a set timeframe. This role demands occasional availability outside of working hours and or over weekend.
• Ad hoc tasks: Support the VP of trading and Fin ops team in analyzing new trading venues/ideas/ reports. Provide support during audits and internal reviews.

Requirements and Candidate Profile

• Experience: 4+ years in trading operations, fund operations, with at least 2+ years in digital assets or crypto trading (OTC, DeFi, CEX/DEX integrations, Trading via API).
• Market Knowledge: Strong understanding of crypto instruments, market structure, liquidity dynamics, wallets, gas fees, slippage, etc.
• Tech Fluency: Hands-on experience with OMS/PMS, reconciliation tools, APIs, and platforms such as Fireblocks. Proficiency in Excel, SQL; scripting (Python) is a plus.
• Regulatory Awareness: Knowledge of crypto compliance, AML/KYC best practices, and familiarity with relevant global regulations.
• Soft Skills: Highly analytical, process-oriented, and capable of managing complex operational workflows under pressure.

Benefits

• Work from home
• A competitive salary
• Medical Benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development

How to Apply

Please submit your resume in our preferred file – .PDF not in .DOC. Thank you.

We thank all interested applicants, however, only those under consideration will be contacted.

RockWallet, LLC is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. At RockWallet, we value diversity of all types. Our team is comprised of smart, collaborative and thoughtful people with a wide range of backgrounds, skills and experiences.

RockWallet is an equal opportunity employer and we are committed to a diverse and inclusive workplace. We welcome applications from qualified individuals from all backgrounds. Accommodations are available upon request in all phases of the selection process. www.rockwallet.com.