Telehealth RN – Overnight Injury Triage Consultant (FT/PT)

Cogent Thinking is a leader in delivering best practice injury prevention, 24/7 incident response and care coordination services that are tailored to each of our customers. This is a fantastic opportunity for someone seeking to work within a dynamic and growing organisation with a terrific team work environment where client focus, team spirit and respect are key features.

We're continuing to grow and are seeking motivated professionals to join our team in supporting our overnight Telehealth Injury Management services. These positions operate between 10:00pm and 6:00am, across Monday through Sunday. We are looking to fill two roles, with opportunities available on either a full‑time or part‑time basis to ensure coverage across these hours. Penalty rates will apply in accordance with the relevant modern award.

This role is to connect with injured employees and their managers to support them through their workplace injury by offering injury triage, first aid advice, support and linking them into support services and resources available to them. You will be working in a Triage Team which is dedicated to providing personalised health management support and advice to employees who have sustained injuries at work. This is done by using your clinical experience in a corporate work environment. The work is undertaken telephonically meaning that it can be undertaken from home/our office. 

Tasks include but not limited to:

• Support and care for clients with empathy and expertise to improve their personal health and wellbeing goals.
• Undertake coordination of supports and wellbeing services for a highly engaged and motivated client population.
• Provide initial early intervention Triage with clients, supporting both physical and mental health services.
• Undertaking of relevant case coordination activity including liaison with all stakeholders; provision of email updates; and creation of appropriate documentation such as a treatment plans or other documentation as required.

• Experienced Registered Nurse with full registration
• Hold a current and valid Working With Children Check (WWCC)
• Evidence of completion of First Aid (level 2) or in circumstances where staff have obtained “Basic Life Support” training within a hospital setting
• Caring and empathic nature.
• Experience care coordination or occupational rehabilitation desirable.
• Well-developed written and verbal communication skills.
• Good IT and time management skills.
• Strong customer service focus.

Training Information
Training typically takes 4–5 weeks, depending on the individual. It is conducted Monday to Friday, 9am–5pm. If you’re unable to commit to full‑time training hours, the overall training period will be extended. After training, the role moves to the overnight shift of 10pm–6am as outlined above.

Be part of the MedHealth group, where our core values are shaped by what matters most to our people and how we deliver meaningful services. Head to www.medhealth.com.au for further details.

The benefits we offer:

• Employee initiatives for health insurance, fitness and travel perks
• Exclusive employment discount program
• Health, Wellness & Financial wellbeing
• Hybrid working arrangements
• Novated leasing and specified salary sacrificing 
• Paid parental leave (criteria applies)
• Purchased leave
• Hybrid working arrangements
• Close to public transport

Our culture is ALIVE - whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks - we're always up to something fun! Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need. 

A full position description is available upon request from HR on [email protected]

** We will not be able to support international applicants for this role. 

#Cogent Thinking

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.