Administrative Assistant (AA3)

At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.    

The Licensing Endorsements and Traffic Safety (LETS) section, which includes our driver training, motorcycle safety, and commercial driver licensing programs, is dedicated to fostering a culture of safe driving and riding through innovative education, rigorous assessments, and accessible licensing processes. We strive to continuously improve driver and rider knowledge, skills, and behaviors, through Leadership and Innovation, Equity and Access, Education and Assessment, Community and Outreach, Legislation and Regulation, and Partnership and Support ultimately leading to a significant reduction in roadway fatalities and serious injury crashes in Washington and beyond.

Are you highly organized and detail-oriented with a passion for supporting a dynamic team? If so, read on!

As an Administrative Assistant for our License Endorsement and Traffic Safety (LETS) Team, you will have a crucial role in ensuring the smooth operation of our organization. Your meticulous calendaring and scheduling skills will keep everyone on track, and your supply and inventory management know-how will ensure we have the resources we need to succeed. In addition to handling administrative duties, you will also assist in drafting executive-level communications, making recommendations that align with our agency's values, and providing necessary support to the team. Your work in this role will have a direct impact on our ability to fulfill our purpose of helping every Washington resident live, work, drive, and thrive.

• Assist with making travel arrangements, and creating itineraries.
• Maintain and verify accuracy of logs for State Owned Vehicles.
• Support recruitment and onboarding/offboarding.
• Prepare meeting materials and attend program meetings.
• Provide confidential general administrative assistance to management team.

What you will bring to the role:

• Three (3) years of progressively responsible experience in office/clerical, secretarial, or general administrative work.

• One (1) year of experience as an Administrative Assistant 2 (AA2).
    

• One (1) year of Microsoft software experience to include Outlook, Excel, Word, and PowerPoint.
• One (1) year of experience composing, formatting, proofreading, and editing professional correspondence, emails, memos, letters, and documents, applying "plain talk" principles and clear communication guidelines.
• The ability to:
  • Understand and follow agency values of respect, trust, diversity, equity and inclusion through behaviors and decisions.
  • Promote and support a respectful, equitable, and inclusive workplace for all employees.
  • Promote and support respectful, equitable, and inclusive delivery of services to customers.
  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

• Six (6) months experience using a ticketing system to submit help tickets, employee access, or purchase requests. e.g. NeoGov, DRIVES, PBLS, Service Now.
• Experience coordinating travel and meeting arrangements for staff using Travel Expense Management System (TEMS) or a similar system.
• Experience managing a small vehicle fleet; e.g. Managing vehicle registration, renewals, and maintenance schedules.
• Experience interpreting and/or explaining Washington statutes, policies, and governing documents for internal and external customers.
• Experience coordinating, tracking, reviewing, analyzing, monitoring, and facilitating legislative and rulemaking efforts.

• Ability to work-in office two (2) days per week or more as business need arise.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.