Junior Lease Administrator

Who we are

Redwood Infrastructure stands at the forefront of telecommunications infrastructure, empowering the industry’s rapid expansion and evolution from coast to coast. We build and lease telecom infrastructure to support network growth, providing co-location access and bringing connectivity to the dark zones. We are the bridge between major telecom companies and the towers we each depend on for clear signals whenever and wherever we need them. 

Driven by our core principles of innovation, evolution, scalability, and sustainability, we constantly seek new ways to excel in the industry. Our nationwide network of owned towers provides strategic hosting of critical equipment, enabling our clients to refocus their investments on core technology innovation and service expansion, propelling their success and growth. 

With industry experts as our leaders and the confidence and financial backing of a large Canadian private equity firm renowned for investing in businesses, we are set up for significant growth and success. We are on target to be the largest TowerCo in Canada by the Fall of 2024.

Joining us now is a chance to be part of a rapidly scaling company driven by a mission to ensure everyone can reliably connect with emergency services, family, work, and everything in between, no matter where they are in Canada. This isn't just lifestyle improvement; it is life-changing and life-saving infrastructure. It's an opportunity to contribute to the future and make history with infrastructure that will stand the test of time. 

Who we need

Reporting to the Manager, Real Estate, we have a new opportunity for a Junior Lease Administrator. Part agreement interpreter, part supporter of all-the-things, and all relationship management, this is an incredible opportunity to grow your career in telecommunications (telecom) and commercial property. You will manage communication, documentation and processes, including payments, renewals, and communication with landlords or tenants. You will track the details and facilitate status updates related to new site builds and lease agreements.

This is a fully remote role. You may be invited to join the team onsite in Toronto up to three times a year.

Who you are

You may be a paralegal, law clerk or administrative assistant looking for a different path. Either way, you are meticulous, thorough, and organized. You thrive in a startup environment, and you are willing to jump in wherever you are needed. You have a growth mindset and are looking for a place to build a career.

What's in it for you

Impact. You will be part of a small company doing impressive work with big names in telecom, commercial real estate, and governments. You will play a key role in accelerating lease agreements for land on which new cellular towers will be built. You will evolve into a subject matter expert in lease admin from a development and acquisition perspective who can train new hires. 

Exposure. You will work closely with industry leaders, growing your professional network and reputation. You will work with project planners, construction teams, large property management companies, and individual land owners in sectors such as farming, community members, and more. Success in real estate is founded on trusting relationships, and you will be a front-line company member nurturing those connections.

Career development. You will be mentored, coached, and given the chance to learn and do more. This is an opportunity to contribute to our foundational processes and grow with us. As part of a team overseen by a VP with a proven record of promoting from within and supporting the ambitions of her team, your next step here may include moving up to a Senior Lease Administrator and into program, project and people management, all the way to a Senior Director role.

What you will do:

• Manage critical communications. You will be the point of contact for landlords, fielding inquiries and complaints related to property damage, key and access issues, maintenance issues, snow removal and meter installations. You will provide reassurance and resolutions in a timely manner. You will own and monitor the National Colocation inbox, flagging escalations to the appropriate departments and following up to ensure resolution. You will create spreadsheets, databases, documentation, and presentations to communicate information to internal and external stakeholders effectively.
• Manage multiple lease agreements. You will draft effective, concise renewal notices; prepare a preliminary market analysis to determine fair market value; negotiate business terms for the renewal term, including rent, securing further options, and improving the terms and conditions of the initial agreement; and prepare and execute necessary lease documentation.
• Manage new site build details. You will abstract all new site build agreements. You will assist with acquiring new sites, managing scope and deliverables, updating milestones, and tracking the details on a daily basis. 
• Reporting. You will schedule and generate all lease administration reports (Expiry Report, Construction Start Date Report, Pipeline, etc.) and distribute them to departments. You will own government legislative reporting and ensure the team follows legislative timelines. You will support financial audits and ad-hoc requests such as prior year payment reporting.

What you bring:

• The experience. You have worked in an administrative role managing contracts, agreements, or project plans involving internal and external stakeholders. You have experience reading and interpreting complex legal documents, abstracting details, and entering information into a database. You have experience managing customer or client inquiries, retrieving and relaying accurate responses to eliminate concerns and build trust. 
• The drive. You thrive in a fast-paced, unstructured environment, performing extremely detailed, structured work at a high volume. You can prioritize tasks, manage multiple projects simultaneously, and meet competing deadlines. You take the initiative to ask probing questions to gain insights and confirm accuracy. 
• The technical skills. You are proficient in MS Office, and you may have exposure to project management tools. You can quickly learn new software and systems.
• The interpersonal skills. You take a people-centric, transparent communication approach to your work. You have professional and flexible written and verbal skills and can adapt your messaging to fit any type of audience, from executive leaders of major corporations to engineers and crews to concerned citizens in remote communities. You can navigate conflict and provide reassurance. You are equally comfortable making phone calls as you are responding to emails. Fluency in French is an asset.

Join us

Impact-driven work and passionate leadership.

Redwood Infrastructure is at the forefront of reshaping the telecom infrastructure industry in Canada. Founded in September 2023, with solid private equity investment and expert leaders driving the company, we are set up for success and rapid growth.

As a part of Redwood Infrastructure, you will be part of a transformative journey. You will contribute to lasting critical infrastructure that provides essential connectivity. Our leadership team is lean but highly experienced, with a strong focus on adaptability and cross-functional collaboration. Everyone, from the COO to the newest hire, wears multiple hats and works outside their traditional roles to ensure success. This leader-doer approach fosters a flat organizational culture where everyone’s contribution is equally valued. You will be part of a team where everyone is treated equally and appreciated for the value, energy, and dedication they bring to work every day. 

At Redwood Infrastructure, we believe in investing in the development of our people, prioritizing hiring individuals with a growth mindset and a collaborative approach. As a startup, aligning with our innovative, fast-paced, and highly accountable culture is key to our success. If you are eager to learn and ready to contribute wherever needed, you will succeed here. In turn, we will be your champion, providing mentorship, a place to voice your ideas and see them come to life, and near-limitless promotion opportunities. 

Apply now

At Redwood Infrastructure, we're committed to diversity, equity, and inclusion. We welcome and appreciate candidates from diverse backgrounds, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), the LGBTQ2SIA+ community, and other equity-seeking groups.

We encourage you to apply if you feel you have 70% of the qualifications we are looking for.

Here's what you can expect from our hiring process:

• A virtual interview with a Talent Advisor discussing your interest in the role and the company.
• A virtual interview with the VP, Real Estate and the Manager, Real Estate, during which you will have the opportunity to share your experience and ask questions.
• A follow-up virtual meeting with the COO to introduce yourself, learn more about the company and ask questions.

Redwood Infrastructure is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (''AODA''). If you require accommodation for a disability, please email us at [email protected].

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