Claims Payment Analyst

Axiom is an industry leading automotive product provider and administrator. We create, sell and service contracts and other products via our state-of-the-art facility and systems. Axiom is looking for a full-time Claims Payment Analyst to assist in the overall handling (reviewing, approving, and denying) of claims submitted by our customers.  Claims are received through a variety of sources (i.e., system, reports, manual reviews, fax, email, etc.). The ideal candidate will possess accounts payable experience, problem-solving and organizational skills, as well as a dedication to providing excellent customer service.

About Axiom Product Administration

Named one of the fastest growing private companies in St. Louis by the St. Louis Business Journal, ranked No. 72 on Deloitte’s Technology Fast 500™ in 2019, annual recipient of Auto Dealer Today’s Dealers’ Choice Award 2018 through 2023, and winner of St. Louis Post Dispatch’s Top Workplaces in St. Louis 2023, Axiom is a full-service, nationwide F&I (finance and insurance) administrator, building the transformative roadmap of success for dealers and their customers in an evolving automotive marketplace.

 Job Responsibilities

• Review claims received in the claims fax/email box


• Troubleshoot payment phone calls with auto repair service shops


• Audit claims against policy guidelines to ensure all criteria are met prior to processing payment


• Following up with claims adjudicator or repair shops to correct claims that need to be adjusted to follow Axiom guidelines


• Set up check payment for claims that require manual payment


• Will be responsible for paying several vendors (inspections, parts, claims, etc) utilizing alternative methods of payments appropriate to each situation


• Assist Claims Department with payment questions

Qualifications

• High School Diploma or equivalent


• Excellent time management skills/organizational skills


• Excellent written and verbal communication skills


• Effective analytical and problem-solving skills


• High attention to detail is required


• Displays professionalism and a positive attitude


• Ability to effectively communicate with managers and co-workers


• Ability to multitask and prioritize assignments

Preferred Qualifications

• 1-2 years accounts payable experience 

What you’ll love about Axiom

• Comprehensive Benefits Package that includes Medical, Dental, Vision & Ancillary Policies


• 401K Retirement Plan with a 5% company match


• Paid Time Off Accrual Plan starting with 15 days for new hires’ first two years of service


• Paid Holidays & Floating Holidays


• Casual Dress Code


• Free Roadside Assistance


• Education Reimbursement


• Childcare Reimbursement


• Paid Parental Leave


• Career advancement opportunities


• Company sponsored outings

To learn more about Axiom, go to www.axiomadmin.com. To apply for this position, go to www.axiomadmin.com/who-we-are/careers.

 Axiom is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age, genetic information (including family medical history), or any other protected characteristic protected by law. Disclaimer: The above statements are not intended to be a complete statement of job content, but rather to act as a guide to the essential job functions performed by the employee assigned to this classification. Axiom retains the discretion to add or change the duties of the position at any time.