Bizzabo is looking for a skilled Business Operations Specialist with a technical background in Ukraine to join our amazing global Operations team. We are looking for a motivated, proactive, and positive person with strong project management skills able to organize their work. Join our dynamic operations department, where we streamline processes, enhance efficiency, and drive growth. This role will be responsible for supporting Bizzabo’s Go-To-Market teams by assuring processes are streamlined and efficient, CRM management, and processes automation.
Bizzabo’s Event Experience Operating System is a modern, intuitive platform used by the world’s leading organizations to deliver immersive experiences and events at scale. Named a Leader in the Gartner® Magic Quadrant™ and Forrester Wave™ for event technology, enterprises rely on Bizzabo to manage their entire event portfolio, regardless of format or size. Bizzabo is recognized by Newsweek as a 2024 Global Most Loved Workplace and as a 2024 Top Most Loved Workplaces® for LGBTQ+ employees. Bizzabo was founded in 2011 by Boaz Katz, Alon Alroy, and Eran Ben-Shushan and is headquartered in New York and Tel Aviv.
What you’ll be doing:
- Assist with data input and management in the CRM, ensuring information is accurate and up-to-date
- Liaise with internal teams (Professional Services, Sales, Customer Success) and external clients to streamline workflows, close deals efficiently, and enhance cross-team collaboration
- Lead the automation of key business processes, using Salesforce, Zapier/Workato, Slack (e.g., building flows and automated processes)
- Proactively gather and analyze web data, leveraging automation where possible to facilitate sales research
- Build and maintain automated reporting systems to provide accurate, real-time insights to management and key stakeholders
- Constantly review and refine existing processes, identifying opportunities for increased efficiency and automation across all teams
- Develop a deep understanding of the company’s products and services to effectively support the sales process and provide insights on improvements.
Who you are:
- Minimum of 3-5 years of experience in Business Operations, Business Consulting or Finance
- You have great verbal and written English communication skills
- Strong analytical and problem-solving skills, with a proven track record of improving operational efficiencies
- You participated in automating or optimizing business processes you owned
- Using Zapier, Tray.io, Workato, and/or being able to visualize business processes
- You are enthusiastic about learning and leveraging new technologies, including AI, to drive results
- Demonstrated ability to manage multiple projects simultaneously with a keen attention to detail
- Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of management and cross-functional teams
- Proactive and positive-minded approach to work
- Confident user of CRM software (Salesforce or similar system) and Microsoft Office Suite, with a strong emphasis on Excel
- Be willing to adjust your start and end times to accommodate working with teams in different time zones. (The team typically begins work at 11 am in the Ukrainian time zone)
At Bizzabo, we believe that culture is more than just happy hour and a ping pong table (though we do love a good ping pong tournament); we believe that culture is everything we do and how we do it. Our values are what help to guide us in our interactions with each other, our customers, and anyone who crosses paths with Bizzabo. Bizzabo fosters an environment of communication and trust. We don’t just offer the opportunity to share ideas; we encourage you to own your ideas and bring them to fruition.